Terms & Conditions | Farehutz.ca

Last Updated: 27 NOV,2025

INTRODUCTION

Welcome to Farehutz.ca (“Farehutz,” “we,” “our,” or “us”). By accessing or using our website (the “Site”), you agree to be bound by the terms and conditions outlined below. If you do not agree with any part of these terms, please discontinue use of the Site immediately.

We may update or modify these Terms & Conditions at any time without prior notice. Any changes become effective upon posting, and your continued use of the Site signifies your acceptance of the updated terms. We encourage you to visit this page periodically to stay informed of any changes.

For assistance, you may contact us toll-free at +1-888-629-5559 or email support@farehutz.ca.

SAFE SHOPPING GUARANTEE

At Farehutz.ca, your trust matters to us. We are committed to protecting your personal information and employ reasonable administrative, technical, and organizational security measures to safeguard your data. However, no online platform or data transmission can be fully guaranteed as 100% secure.

If you believe that your account or interaction with us may no longer be secure—for example, if you suspect unauthorized access—please contact our customer support team immediately at +1-888-629-5559 or email support@farehutz.ca so we can promptly address your concerns.

GENERAL DISCLAIMER

Farehutz.ca, operated by Holiay Breakz Group LLC, serves as an intermediary between travelers and independent travel service providers, including but not limited to airlines, hotels, car rental companies, cruise lines, tour operators, activity providers, insurance companies, and other related vendors (collectively, “Partner Travel Suppliers”).

Supplier Responsibility

Partner Travel Suppliers are solely responsible for providing the travel services or products you purchase through our Site (“Travel Services”). Farehutz.ca does not own, operate, or control these suppliers and therefore cannot guarantee:

• The availability, quality, or performance of any Travel Service;
• The financial stability of any Partner Travel Supplier; or
• Reimbursement in the event of supplier default, bankruptcy, or service failure.

If a Partner Travel Supplier fails to deliver a service for which payment has been made, your sole remedy lies directly with that supplier, any insurance covering such events (if applicable), or any third party legally responsible—unless the issue was directly caused by Farehutz.ca.

Limitation of Liability

Farehutz.ca is not liable for:

• Any act, error, omission, negligence, or misconduct of Partner Travel Suppliers;
• Any injury, loss, accident, delay, damage, or irregularity arising from a supplier’s actions;
• Schedule changes, equipment changes, price fluctuations, or service modifications occurring after payment;
• Any consequences arising from circumstances beyond our control.

Once certain Travel Services—such as airline tickets—are issued, fees may apply for changes, cancellations, or refunds as determined by the Partner Travel Supplier’s policies. Ticket values may differ from printed amounts (including bulk fares), which is solely determined by the supplier.

Our Role as an Agent

Farehutz.ca acts solely as an agent or booking intermediary, facilitating reservations and purchases on your behalf. While we work collaboratively with Partner Travel Suppliers, our relationship with them does not constitute a partnership, joint venture, or shared enterprise.

Promotions and Discounts

Discounts and fares displayed on our Site may vary depending on factors such as travel dates, seasonality, airline policies, seat availability, class of service, and advance booking requirements. We do not guarantee the availability of any advertised promotion.

Third-Party Advertisements

Farehutz.ca does not endorse, validate, or guarantee any products or services advertised by third parties on our Site. Any interactions with third-party advertisers are solely between you and the advertiser.

PRICE MATCH PROMISE

At Farehutz.ca, we want you to feel confident knowing you’ve secured an excellent deal on your travel booking.
If you find a lower total price (including all taxes and fees) for the same flight itinerary on a Major Online Travel Agency (OTA) Competitor’s website on the same day as your booking, up until 10:00 PM EST, we will gladly match that price. We will either:

• Refund you the difference, or
• Cancel your booking in full and provide a 100% refund, if you prefer.

This is our Price Match Promise (“PMP”).

Have questions? We’ve outlined the details below.

What qualifies as “the same itinerary”?

A matching itinerary means every component must be identical, including:

• Airline(s)
• Flight number(s)
• Travel dates and times
• Routing and layovers
• Number of travelers
• Cabin or seat type

All elements must match exactly for the PMP to apply.

What does “offered and available for booking” mean?

The lower-priced itinerary must:

• Appear on a Major OTA Competitor’s website,
• Be viewable by the general public, and
• Be available for immediate booking at the time you contact us.

Our customer support team will verify availability in real time.

Who qualifies as a “Major OTA Competitor”?

For the purpose of this Price Match Promise, a “Major OTA Competitor” refers to English-language Canadian versions of the following websites:

• Expedia.ca
• FlightNetwork.com
• FlightHub.com

How do I request the Price Match Promise?

To submit a PMP claim, email us at support@farehutz.ca and include:

• Your Farehutz.ca booking number
• Complete details of the lower-priced itinerary (same airline, flight numbers, dates, routing, number of passengers, and cabin class)
• Supporting documentation, such as:
• Direct URL
• Timestamped screenshots clearly showing the fare and itinerary

Our team must be able to independently verify the lower fare from the information provided. Claims may be denied if documentation is incomplete or if the fare cannot be located.

Once verified, you may choose to:

• Keep your itinerary and receive a refund for the price difference, or
• Cancel your Farehutz.ca booking for a full refund.

Are there exclusions to the PMP?

Yes. The Price Match Promise does not apply to:

• Membership-only or restricted-access pricing
• Corporate, group, consolidator, meeting, incentive, or charter fares
• Rewards program rates or coupon-based discounts
• Military, student, government, or bulk fares
• Vacation package rates or “Web Only” fares
• “Opaque” fares where airline details are hidden until after purchase
• Tickets issued through bidding or auction-based platforms
• Pricing errors or obvious fare mistakes

Only published fares available to the general public qualify.

LIMITATIONS OF LIABILITY / DISCLAIMER

All information, materials, and content provided on the Farehutz.ca website (including text, graphics, links, and other resources) are offered on an “as is” and “as available” basis. Farehutz.ca makes no warranties or representations of any kind, whether express or implied, regarding the accuracy, completeness, reliability, timeliness, merchantability, or fitness for a particular purpose of the Site or any services, products, or information made available through it.

To the fullest extent permitted by law, Farehutz.ca and its affiliates, service providers, and distributors shall not be held liable for any damage to your computer system, device, software, data, or other property resulting from:

• Your access to or use of the Site,
• Your browsing of the Site, or
• Your downloading of any files, materials, or content from the Site.

Under no circumstances shall Farehutz.ca, or any of its providers or distributors, be liable for any injury, loss, claim, or any special, indirect, punitive, incidental, or consequential damages of any kind—including but not limited to lost profits, lost savings, loss of data, business interruption, or replacement costs—arising out of or connected to:

• Your use of or inability to use the Site,
• Any content, information, or services available through the Site, or
• Any transactions conducted through the Site,

even if we have been advised of the possibility of such damages.

In all cases, the maximum aggregate liability of Farehutz.ca, its providers, and distributors shall not exceed the total amount of charges listed on the itinerary associated with the claim.

Any claim, dispute, or cause of action arising from your use of the Site—or from the purchase of any products or services through the Site—must be filed within one (1) year of the date the claim first arose or when the purchase was completed. Claims brought after this period will be considered waived.

Certain jurisdictions may not allow limitations on implied warranties or the exclusion of certain types of damages. In such cases, portions of the above limitations may not apply to you.
Your continued use of the Site is entirely at your own risk.

INSURANCE DISCLAIMER

If you choose to purchase Travel Protection through Farehutz.ca, it is your responsibility to carefully review, understand, and agree to the specific coverage details, terms, conditions, and exclusions provided directly by the Travel Protection supplier. All insurance-related products are administered solely by the respective provider.

Farehutz.ca and Holiay Breakz Group LLC act only as facilitators in offering access to these products and assume no responsibility or liability for any actions, omissions, decisions, coverage determinations, or service issues made by the Travel Protection supplier. Any claims, disputes, or concerns related to Travel Protection must be directed to the insurer or provider responsible for administering the policy.

INDEMNIFICATION

By using the Farehutz.ca website and services, you agree to defend, indemnify, and hold harmless Farehutz.ca, Holiay Breakz Group LLC, our affiliates, Partner Travel Suppliers, and all of our respective officers, directors, employees, and agents from and against any claims, demands, losses, damages, fines, penalties, liabilities, or expenses of any kind—including reasonable legal and accounting fees—arising from or relating to:

1. Any claim brought by you or on your behalf that exceeds the limitations of liability set forth in these Terms and Conditions;
2. Any claim brought by a third party resulting from:
   • Your breach of these Terms and Conditions or any other policies, notices, or documents referenced on the Site;
   • Your violation of any applicable law, regulation, or the rights of any third party;
   • Your use of, or inability to use, the Site, its content, or its services.

This obligation applies regardless of whether such claims arise directly or indirectly from your actions, misuse of the Site, or failure to comply with applicable terms.

RELEASE

In the event that you experience a dispute with any travel service provider—including, but not limited to, airlines, hotels, cruise lines, rail companies, car rental agencies, tour operators, consolidators, vacation package providers, activity suppliers, traveler assistance providers, or travel protection/insurance providers—you agree to fully release Farehutz.ca, Holiay Breakz Group LLC, and all of our officers, directors, employees, agents, subsidiaries, and affiliates from any and all claims, demands, liabilities, or damages (whether direct, indirect, actual, or consequential), of any kind, known or unknown, arising out of or in any way connected to such disputes.

As Farehutz.ca acts solely as an intermediary and does not control the performance, actions, or obligations of these independent suppliers, any issues or disputes related to their services must be resolved directly with the respective provider.

PRIVACY

We encourage you to review our Privacy Policy, which governs your use of the Farehutz.ca website and explains how we collect, use, disclose, and protect your personal information. By accessing or using our Site and services, you acknowledge and agree to the practices described in our Privacy Policy.

If you do not agree with how your information may be collected, processed, transferred, or used as outlined in our Privacy Policy, you should discontinue use of our Site and services.

ELECTRONIC COMMUNICATIONS

By using the Farehutz.ca website and services, you consent to receive communications from us in electronic form. These communications may include emails, text messages, in-app notifications, or alerts and announcements posted directly on the Farehutz.ca website.

You agree that all agreements, notices, disclosures, updates, and other communications that we provide to you electronically meet any legal requirement that such communications be in writing. You acknowledge that electronic delivery is an acceptable and effective means of receiving information from us.

SITE USAGE AND TICKET PURCHASE

By using the Farehutz.ca website, you represent and warrant that you are at least 18 years of age and possess the legal authority to enter into binding agreements and to use this Site in accordance with these Terms and Conditions. You agree to be financially responsible for all activity conducted through your account, including any bookings made by individuals under your direction or control.

You further warrant that:

• All information you provide on the Site—whether on your own behalf or on behalf of others—is truthful, accurate, and complete.
• No traveler associated with your booking is an unaccompanied minor.
• You will not make speculative, false, or fraudulent reservations.
• You will only use the Site to make legitimate travel purchases for yourself or for another person for whom you are legally authorized to act.

Misuse or overuse of the Site’s booking features may result in restricted access or denial of service.

Offers, Pricing, and Sale Conditions

All fares, offers, service conditions, and Charges displayed on the Site may be subject to:

• Changes without prior notice
• Advance purchase rules or eligibility requirements
• Seating limitations and capacity controls
• Travel day, date, holiday, seasonal, or blackout restrictions
• Minimum or maximum stay requirements
• Stopover or waitlisting rules
• Reservation validity limitations (typically up to one year; extensions may involve penalties or restrictions)
• Other conditions or restrictions imposed by travel suppliers

Availability is not guaranteed, and lower prices may be accessible at times.

If your travel itinerary includes a destination or stop outside your country of departure, the Warsaw Convention or other international treaties may apply. These agreements may limit the liability of air carriers for personal injury, death, or damage to baggage.

Reservation and Payment Verification

A reservation is not considered complete until it has been fully processed, confirmed, and ticketed.

To help protect our customers and prevent fraud, Farehutz.ca conducts verification with your credit or debit card issuer to confirm:

• The billing address provided is accurate
• The card verification number (CVV/CVC) is valid
• The transaction is authorized by the issuing institution

Until payment information is successfully verified, all fares are subject to change. Farehutz.ca is not responsible for:

• Transactions declined by your card issuer
• Delays caused by an inability to verify billing or security information
• Price changes or additional charges that occur during the verification process

In some cases, an authorization hold may be placed on your card during attempted payment. If the booking is not completed, this hold may temporarily reduce your available credit until your bank releases it. Farehutz.ca has no control over the duration of such holds.

LINKS

For your convenience, the Farehutz.ca website may contain links to third-party websites or resources. These links are provided solely as a user service and do not constitute an endorsement, approval, or recommendation of the content, products, services, or policies found on those external sites.

Farehutz.ca and Holiay Breakz Group LLC have no control over, and assume no responsibility for, the accuracy, security, legality, or content of any third-party website. If you choose to access any external sites linked from our Site, you do so entirely at your own risk.

CHANGES TO FLIGHTS ALREADY PURCHASED

All itinerary changes are strictly governed by the fare rules and policies established by the airline or other applicable travel providers. In nearly all cases, tickets, hotel reservations, car rentals, vacation packages, and cruise bookings offered through Farehutz.ca do not permit date changes, name changes, or other modifications once the booking has been completed.

Farehutz.ca does not guarantee and is not responsible for the fulfillment of any modified booking requested by you if the change results in an updated itinerary created or altered by the Partner Travel Supplier. Any adjustments to your reservation remain subject to the supplier’s approval and pricing rules.

EXCHANGE FEES

For itineraries where changes are permitted under the airline or supplier’s fare rules, additional fees will apply. The total cost of changing or exchanging a ticket typically includes:

• Farehutz.ca service fees (“Our Fees”)
• Partner Travel Supplier fees (determined by the airline or supplier)
• Any fare difference between the original price and the new itinerary

Because fees and fare differences vary by airline and availability, you must contact our customer support team to obtain the exact cost of exchanging your ticket. All quoted fees are subject to change without notice.

Farehutz.ca Exchange Fee Guidelines

(Excludes Partner Travel Supplier fees and fare difference)

These service fees reflect our administrative costs for processing itinerary modifications and do not include any additional charges imposed by airlines or other travel providers.

CANCEL AND EXCHANGE

All airline tickets purchased through Farehutz.ca are non-refundable. In limited circumstances, and only when permitted by the airline’s fare rules, you may be eligible to receive a future travel credit for use on the same airline. This credit is subject to airline-imposed conditions, including:

• Applicable service fees
• Any fare difference at the time of rebooking
• Travel validity periods
• Expiration dates determined by the airline

Because these rules vary, customers must speak with a Farehutz.ca customer service agent for specific details.
We do not guarantee the availability of cancellations or credits.

Cancellation Requirements

If cancellation is permitted under the airline’s fare rules, the booking must be canceled prior to the scheduled departure time of the first flight segment. Cancellations must be initiated by calling our customer service team.

Farehutz.ca charges a non-refundable cancellation fee of CAD $50 per person, per ticket, which is collected at the time of cancellation and retained by us. Airline-imposed fees or restrictions may also apply.

Any travel credit issued will be held for a limited time. You are responsible for confirming the exact expiration date with our customer service agent. Failure to use the credit before its expiration will result in forfeiture of the entire credit amount.

Rebooking Using a Credit

When you are ready to rebook new travel using your airline credit, additional charges may apply, including:

• Fare difference between the original ticket and the new itinerary
• Farehutz.ca service fees (if applicable)
• Airline or Partner Travel Supplier fees

All exchanges are governed entirely by airline rules and availability. Farehutz.ca does not make any guarantees regarding change eligibility, cost, or approval.

If you wish to cancel your booking and pursue a refund rather than a credit, please refer to our Refunds Policy. For modifying travel dates or routing, please consult our Change Policy.

Domestic Travel

For the purposes of this policy, domestic travel refers to travel within the United States and Canada.

Additional Disclaimer

Farehutz.ca does not make any additional representations regarding cancellations or exchanges beyond what is stated herein. Our agents will make reasonable efforts to assist you in locating suitable replacement flights and rebooking based on availability and airline requirements, but outcomes cannot be guaranteed.

CANCEL AND REFUND

All charges—including FareHutz.ca service fees—for airline tickets, hotel reservations, prepaid car rentals, and vacation packages are NON-REFUNDABLE. Travel Protection may be refunded within 10 days of purchase, provided that travel has not yet begun and you contact our customer service team by phone to cancel.
All cancellations must be completed by telephone.

Refund Eligibility

A refund may be possible only if all the following conditions are met:

1. You have requested cancellation and refund through FareHutz.ca, and the airfare or product rules allow for a refund.
2. You are not classified as a “no show.” Most no-show bookings are ineligible for refunds or waivers from suppliers.
3. A waiver is granted by the applicable Partner Travel Supplier (airline, hotel, car rental provider, etc.) that authorizes refund processing.

Even when all conditions are met, we cannot provide an exact timeline for refund completion. Refunds are processed in the order they are received.

Refund Processing Procedure

Once a customer service agent submits your cancellation request, you will receive an acknowledgment email containing a tracking number. This message confirms receipt of your request but does not guarantee refund approval.

After receiving your request, we will work directly with Partner Travel Suppliers according to their policies to attempt to obtain a waiver or refund authorization. We will notify you once the supplier provides a decision.

Please note:

• FareHutz.ca is fully dependent on suppliers for refund approval.
• After a refund is approved by a supplier, it may take additional time for the credit to appear on your credit card statement.

Refund Fees

If a refund is authorized, the following charges apply:

• Partner Travel Supplier fees, as determined by the supplier.
• FareHutz.ca Refund Processing Fee:
  CAD $50.00 to CAD $300.00 per passenger, per ticket.

These fees are charged only when a refund is approved by the supplier or when a waiver permitting a refund has been granted.
If a refund request is ultimately denied by the supplier, FareHutz.ca will refund any refund-processing fees charged by us.

Please understand that the entire refund process may take 60–90 days from the time we receive your request until the credit appears on your statement.

CANCELLATION PASSWORD

To protect your information, FareHutz.ca uses a secure Cancellation Password verification process.

When you request a cancellation, our agents will send a unique Cancellation Password to the email address used during booking.

You must provide this password to the agent when asked in order for us to complete your cancellation.
In some situations, your cancellation may be completed through the secure link included in the email.

If you are unable to access your email or provide the Cancellation Password, we may be unable to process your cancellation request.

The Cancellation Password is valid for 3 hours.
If it expires before your request is processed, please contact us again to obtain a new password.

PROMO CODES / COUPON CODES

Promo Codes and Coupon Codes (“Promo Codes”) issued by FareHutz.ca may be valid for certain online purchases. Some Promo Codes may be redeemable only by phone through our customer service center, as indicated in the promotional offer.

Customers may subscribe to our newsletter to receive Promo Codes directly by email.

Promo Code Limitations

• The maximum discount available from any Promo Code is limited to the portion of FareHutz.ca service fees, up to 70%, unless otherwise stated.
• Promo Codes are non-transferable, may not be sold, traded, or bartered, and have no cash value.
• Promo Codes may not be combined with any other discounts or promotional offers.

Redemption Requirements

• To receive the discount, a valid Promo Code must be entered at checkout in the Promo Code field on the payment page.
• If the Promo Code is not entered at checkout, no discount will be applied and the Promo Code will be considered unused and without value.
• If a technical issue prevents the Promo Code from being applied or the Promo Code field does not appear, you may choose not to complete the purchase. However, discounts cannot be applied retroactively under any circumstances after the purchase is completed.

Offer Modifications and Errors

• Promo Code offers may be changed, updated, or withdrawn at any time without notice, even if displayed on third-party websites.
• If a Promo Code is withdrawn, it becomes immediately invalid and will not be accepted by the system. You may choose to continue your purchase at the original price or discontinue the transaction.
• The final price shown at checkout—with or without a Promo Code—is the exact amount that will be billed. No credits, adjustments, or refunds will be issued after purchase for any Promo Code-related reason.
• FareHutz.ca reserves the right to decline or cancel any booking that was completed using a Promo Code that contained an incorrect, invalid, or erroneous discount value, even if a booking confirmation or receipt has been issued.

Technical Limitations

• In the event of any technical malfunction preventing use of a Promo Code, your sole remedy is to refrain from completing the purchase.
• If a Promo Code fails to apply for any reason during checkout, its discount value is forfeited and cannot be applied afterward.

NEWSLETTERS

By subscribing to our email communications, you agree to receive promotional offers, travel deals, discounts, and updates from FareHutz.ca. To ensure that our emails reach your inbox, please add support@farehutz.ca (or the applicable sending address) to your email contacts or safe sender list.

• Opt-In: If you wish to receive FareHutz.ca’s latest travel deals, promotions, and exclusive discounts, you may subscribe to our newsletter through the sign-up option provided on our website.
• Opt-Out: You may unsubscribe from promotional emails at any time by clicking the “Unsubscribe” link included at the bottom of any FareHutz.ca email. Once unsubscribed, you will no longer receive promotional communications, though you may still receive transactional or service-related messages regarding existing bookings.

FARE CHANGES

All bookings made through FareHutz.ca remain unconfirmed until the ticket has been issued. Airline fares and availability may change at any time, and such changes may occur even after you receive an initial booking confirmation.

If a fare change occurs before ticketing is completed, we will inform you as soon as possible. FareHutz.ca assumes no financial or other liability for any fare increases that occur prior to ticket issuance.

Upon notification of a fare change, you may choose to:

• Proceed with the booking at the updated fare; or
• Cancel the booking at no cost, provided that your ticket has not yet been issued and your payment has not been finalized.

No cancellation fees will apply in these circumstances.

Once your ticket has been paid in full and issued, the price is guaranteed and no fare increases will be applied.

PAYMENT ACCEPTANCE POLICY

FareHutz.ca accepts major credit and debit cards issued in Canada, the United States, and other eligible countries listed on our billing page. AE/AP billing addresses are also supported.

Please note that airfares are not guaranteed until the ticket has been issued. Submitting your payment does not ensure fare availability. If your payment cannot be processed for any reason, we will notify you within 24 hours. Should a fare change occur during payment processing, we will inform you of the updated fare. You may choose to decline the transaction, and in such cases, no charges will be applied.

We offer a 100% Safe and Secure Online Payment Guarantee. For more details, please refer to our Safe Purchase Guarantee.

Hotel, car rental, and tour/activity reservations are confirmed only when complete confirmation details are sent to the email address provided at the time of booking. Some services may require pre-payment before confirmation can be issued.

To protect our customers and prevent fraudulent activity, certain transactions may be flagged as high-risk by our security systems. Such transactions will not be processed until our verification team has confirmed their legitimacy. As part of this process, we may contact you or your bank for verification, and the cardholder may be asked to complete a credit card authorization form.

TICKET DELIVERY

Most reservations processed through FareHutz.ca are issued as electronic tickets (e-tickets). However, certain itineraries or airline requirements may necessitate the issuance of a paper ticket. In such cases, shipping charges may apply. These charges will be displayed prior to completing your booking, allowing you the option not to proceed if you prefer to avoid shipping fees.

If an e-ticket cannot be issued or if another physical product or service must be delivered, FareHutz.ca will send the required item through a secure, reputable carrier service. Applicable shipping fees will be charged to the credit card used during booking, at the rates published on our website.

FareHutz.ca is not responsible for delays, errors, or service failures caused by the delivery carrier. While we will make reasonable efforts to assist with redelivery when possible, we cannot guarantee timely redelivery.

If an incorrect or incomplete shipping address is provided, any additional fees charged by the carrier to correct or redirect the shipment will be billed to the same credit card used for purchase.

For bookings where an e-ticket is successfully issued, all ticket information will be accessible through the FareHutz.ca site.

Credit / Debit Card Payments Terms

1. Billing Address Requirements

• Credit cards must have a verifiable billing address in the U.S., Canada, or another accepted country (as listed during checkout).

2. Booking Is Not Guaranteed Until Ticketed

• Submitting payment does not guarantee your booking.
• Airfares are only guaranteed once the ticket is issued.
• Hotels, rentals, and packages are only guaranteed after you receive an email with a confirmation number.
• If the company must place funds into a trust account, they will do so.

3. Payment Authorization Holds

• When you enter your card information, Farehutz.ca requests authorization for the expected charge.
• This places a temporary hold on your funds.
• If the booking cannot be confirmed, Farehutz.ca will request that your bank release the hold—but your bank controls the timing.

4. Card Declines

• If your card is declined for any reason, Farehutz.ca will notify you within 24 hours.
• A submitted card does not mean the ticketing is guaranteed.

5. Reasons Payment Might Fail

Your card might not be charged if:

• The airline cannot confirm the booking.
• The fare increased before ticketing.
• Insufficient credit or funds.

If a fare increases:

• You will be offered alternatives.
• You may cancel for no fee.

Once your ticket is issued at the quoted price, it becomes non-refundable and non-cancellable.

6. Fraud Prevention

• Farehutz.ca uses strict security and reports fraudulent transactions to security agencies and law enforcement.

7. Your Responsibilities as a Customer

• You agree to be responsible for all charges made on your card.
• You agree not to dispute charges after receiving your tickets or services.
• If you initiate an improper chargeback, you must reimburse Farehutz.ca.

8. Recorded Transactions

• Calls with customer service involving credit card payments may be recorded and used as evidence in disputes.
• Online transactions are considered authorized when you accept the terms and continue the purchase.

9. High-Risk Transactions

• Some purchases may be flagged as high-risk.
• Farehutz.ca may pause processing until:
• They contact you or your bank, and/or
• You complete a credit card authorization form.

Credit Card Declines Policy

• If your credit card is declined during payment processing, Farehutz.ca will try to notify you by email within 72 hours.
• You should not create a new booking, because Farehutz.ca will try processing your payment again within 24 hours.
• If the card remains declined, the transaction will not go through.
• Nothing is guaranteed in the booking—including fare and details—until payment is successfully processed.
• If the fare changes before the payment is processed, you have the right to cancel at no cost, with no service fees.

TERMINATION

We reserve the right, at our sole discretion and without liability, to suspend or terminate your access to all or any part of the Farehutz.ca website and services, with or without prior notice, for any reason or no reason. Upon termination, your right to use the Site will immediately cease, and we may, at our discretion, cancel any pending transactions or restrict future access.

SEVERABILITY

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, such provision shall be enforced to the maximum extent permitted by applicable law, and the remaining provisions shall continue in full force and effect. Any such invalidity or unenforceability shall not affect the validity or enforceability of the other provisions of these Terms and Conditions.

NO WAIVER

No failure or delay by Farehutz.ca in enforcing any provision of these Terms and Conditions shall be deemed a waiver of any of its rights, whether relating to past or future conduct by any person. Neither the acceptance of any payment by Farehutz.ca nor the reliance of any party on Farehutz.ca’s actions shall be considered a waiver of any provision of these Terms and Conditions. Any waiver of rights shall be effective only if expressly set out in a written document signed by an authorized representative of Farehutz.ca.

DATA SCRAPING

If you misuse or abuse this Site through excessive automated requests, data scraping, screen scraping, or similar activities, Farehutz.ca reserves the right to immediately suspend or terminate your access to the Site without prior notice.

BAGGAGE POLICY ON CONNECTING FLIGHTS

When your itinerary includes connecting flights operated by two or more airlines, you may be required to collect your checked baggage at the connecting airport and re-check it with the next airline before continuing your journey. In such cases, baggage allowances do not always transfer between carriers, and any excess baggage fees may apply separately for each airline involved.

Please note that many airlines now charge baggage fees, including for the first checked bag. We recommend traveling light to help minimize these additional costs.

To view airline-specific baggage fees, please visit our “Baggage Fees” page or follow the baggage information links provided on our website. Baggage fees typically range from 15 CAD to 50 CAD or more per checked bag, depending on the airline, bag size, and weight. All baggage fees must be paid directly to the airline at the time of check-in.

While Farehutz.ca makes every effort to keep baggage fee information up to date, policies and pricing are subject to change. We strongly recommend contacting the airline directly for the most accurate and current baggage rules and fees.

BAGGAGE POLICY AND FEES

If you are traveling with excess baggage, you will be required to pay any excess baggage fees charged by each airline. Most airlines now apply baggage fees even for the first checked bag. We recommend traveling light to help reduce these additional costs.

To find specific baggage check-in fees for each airline, please visit our “Baggage Fees” page or follow the baggage fee links available on our website. Baggage fees typically range from 15 CAD to 50 CAD or more per checked bag, depending on the airline as well as the size and weight of your luggage. All baggage fees must be paid directly to the airline at the time the service is used.

Farehutz.ca makes every effort to keep baggage fee information current; however, baggage policies and fees can change frequently. For the most accurate and up-to-date information, we strongly recommend contacting the airline directly.

CREDIT CARD AUTHORIZATION FORMS

For certain high-risk transactions—including, but not limited to, one-way international tickets, bookings originating outside of Canada, or any other transactions identified as high risk by our systems—Farehutz.ca may require the cardholder to complete a Credit Card Authorization Form.

Fares are not guaranteed until the completed authorization form is received, verified, and the ticket has been issued. All tickets become NON-REFUNDABLE once issued.

If a fare increase occurs during the credit card verification process, you will be informed, and you will have the right to cancel the booking at no cost to you.

MULTIPLE AIRLINES ITINERARIES

If your itinerary includes flights operated by more than one airline, separate fare rules will apply for each carrier. This means that different policies and conditions—such as baggage fees, change fees, refund eligibility, schedule change procedures, and check-in requirements—may apply for each segment of your journey. Each airline may assess its own charges for changes, refunds, or exchanges.

In the event of a schedule change or cancellation by you or by any airline, the other airline(s) included in your itinerary are not obligated to issue a refund, rebook you, or adjust your itinerary. You are responsible for complying with the terms, conditions, and policies of each airline involved in your booking, including but not limited to baggage restrictions, check-in times, and travel document requirements.

We strongly recommend printing or saving all e-ticket confirmations for every airline in your itinerary, as you may be required to present proof of onward or return travel.

AIRLINE SCHEDULE CHANGES / FLIGHT CANCELLATIONS

Airline Policies on Schedule Changes

Each airline maintains its own policies and procedures regarding schedule changes and cancellations. Farehutz.ca does not control these decisions and has no authority to override airline rules.

What Is a Schedule Change or Cancellation? Why Does It Happen?

Airlines may modify their flight schedules for a variety of operational or commercial reasons. These adjustments may affect future flights or take place on the same day of travel. Schedule changes may include:

• Flight number changes
• Departure/arrival time changes
• Routing changes
• Date changes
• Full or partial flight cancellations

What Are Cancellations?

A cancellation occurs when an airline permanently or temporarily discontinues service to specific cities, routes, or certain days of the week.

Common Reasons for Schedule Changes or Cancellations

• High or low seasonal travel demand
• Terminal or gate changes
• Fluctuating fuel prices
• Weather conditions or natural disasters
• Civil unrest
• Airline restructuring or bankruptcy
• Other operational requirements

Farehutz.ca assumes no liability for cancelled flights, missed connections, or disruptions resulting from airline schedule changes.

Farehutz.ca Policy on Schedule Changes

We make every effort to notify customers of schedule changes provided to us by the airline. However, it remains the traveler’s responsibility to reconfirm flight details directly with the airline 24–72 hours before departure.

Prior to Departure

If an airline changes a flight within 4 hours of the originally scheduled departure or arrival time, we will notify you by email. We may also attempt to call you; however, if we cannot reach you, the email notice will be considered final.

Tickets will remain non-refundable for schedule changes within 4 hours. Certain fare types may remain non-refundable even when the schedule change exceeds 4 hours, depending on the airline’s rules.

Farehutz.ca is not responsible for missed flights, missed connections, or additional costs resulting from any airline-initiated schedule change.

Day of Departure

If you are already at the airport and a schedule change or cancellation occurs, you must speak directly with an airline representative at the airport. During severe weather or other operational disruptions, rebooking options may be limited. Weather issues at connecting or destination cities may also affect your flight even if conditions appear normal at your departure point.

Travelers should regularly check:

• The airline’s website
• Airport status updates
• Local or destination weather advisories

Customer Obligations

To avoid disruptions, customers must:

• Reconfirm flights with the airline 24–72 hours prior to departure
• Monitor email regularly for updates from Farehutz.ca or the airline
• Respond promptly to avoid losing available rebooking options

Failure to comply may result in:

• Missing your flight
• Losing the full value of the ticket
• Limited or unavailable rebooking alternatives

How We Notify Customers

Depending on your departure date and when we receive airline updates, Farehutz.ca will make reasonable efforts to:

• Send multiple email notifications (minimum of three, when time permits)
• Make at least one phone call

If you do not contact Farehutz.ca or the airline before departure, you may lose the ability to rebook or retain the value of your ticket.

Services Provided by Farehutz.ca

Once you contact us regarding a schedule change, we will:

• Reach out to the airline on your behalf
• Request rebooking options (subject to availability and airline policy)
• Seek alternatives if available
• In some cases, pursue cancellation and refund options if permitted by the airline

If Re-Protection Is Not Possible

If the airline cannot re-accommodate you on a new flight, Farehutz.ca will:

• Request a refund from the airline, if permitted
• Communicate the airline’s decision to you

Refund approval is solely at the discretion of the airline.

Assistance in Case of Flight Cancellation

Farehutz.ca can assist by:

• Contacting the airline
• Reviewing alternative flight options
• Discussing any refund options available under the airline’s policies

UNACCOMPANIED MINOR POLICY

Airlines establish their own rules, age requirements, and fees for children between the ages of 16 and 18 (age range varies by airline) who are traveling without adult supervision. Because these policies may change at any time, it is the customer’s responsibility to verify all requirements directly with the airline before booking and before travel.

Please note the following general guidelines, which may differ between airlines:

• Some airlines do not permit unaccompanied minors to travel without an accompanying adult.
• Some airlines only allow unaccompanied minors to travel on non-stop flights.
• Travelers under 18 years of age are not considered adults for the purpose of supervising other minors, even when two or more minors are traveling together.
• Many airlines require additional service fees for unaccompanied minors, which are typically payable at check-in.

You must contact the airline directly to confirm all rules, restrictions, documentation requirements, and fees that apply to unaccompanied minors traveling alone. Farehutz.ca is not responsible for airline policy changes, denied boarding, or additional fees resulting from unaccompanied minor travel requirements.

VISA AND ENTRY REQUIREMENTS

All customers are solely responsible for ensuring they have the necessary travel documents, including entry visas and transit visas, for all countries they will enter or pass through during their journey. Visa and passport requirements vary by country and may change at any time.

Reliable information about visa and passport requirements can be obtained through:

• Official government consulates or embassies
• The immigration authorities of the countries you are visiting or transiting through
• The CIBT visa services website
• By contacting us directly

Farehutz.ca is not responsible if you are denied boarding, entry, or transit due to improper or missing travel documentation.

The purchase of travel services from Farehutz.ca does not guarantee your eligibility to enter or transit through any country. It is the traveler’s responsibility to verify all entry requirements directly with the appropriate government authorities. Any information provided by Farehutz.ca staff regarding visas, passports, or immigration requirements must be verified independently and does not constitute a guarantee or liability on the part of Farehutz.ca.

ADDITIONAL ETA & IVL INFORMATION (NEW BOOKINGS)

New Zealand has introduced updated entry requirements for visitors and transit passengers. Effective October 1, 2019, all travelers entering or transiting through New Zealand must obtain an Electronic Travel Authority (ETA). The ETA is typically valid for 2 years.

In addition, all visitors are required to pay the International Visitor Conservation and Tourism Levy (IVL) at the time the ETA is requested.

These requirements apply to a significant number of travelers. To avoid delays, disruptions, or denial of boarding, passengers must ensure they obtain both the ETA and IVL prior to travel.

Travelers can apply directly using the official application link provided by New Zealand immigration authorities. There is no need to contact Farehutz.ca to complete the ETA/IVL process.

Customer service and call centre representatives are also instructed to inform travelers of these mandatory requirements when applicable.

GENERAL RESTRICTIONS

All flight details should be confirmed directly with the airline, as schedules are subject to change at any time. We strongly recommend reconfirming your flight at least 24 hours prior to departure for domestic travel and 72 hours prior for flights to Hawaii and all international destinations.

In most cases, upgrades and standby options are not permitted. Any upgrades or standby requests are solely at the discretion of the airline.

Many discounted fares do not qualify for frequent flyer mileage accrual.

All seat requests submitted through Farehutz.ca will be forwarded to the airline; however, seat assignments are not guaranteed. If you require immediate confirmation of a seat or have special needs—such as seating for passengers requiring assistance or individuals with size-related accommodation needs—you must contact the airline directly.

Farehutz.ca reserves the right to cancel travel requests to destinations that are subject to government embargoes.

Some international destinations—including but not limited to Mexico, the Caribbean, the United Kingdom, and Australia—may charge local government departure or duty taxes at the airport. These fees are not included in the original ticket price and must be paid directly at the airport, if applicable.

A C$26.00 administrative fee will be charged for travel receipt requests for bookings made one year or more in the past.

HUMAN ERROR

If an error occurs during the booking process due to a mistake made by one of our agents, Farehutz.ca will make reasonable efforts to correct the issue at the time it is identified. Farehutz.ca is committed to providing compensation up to the amount of the Service Fees collected for that booking, along with a C$50 coupon redeemable toward a future purchase made through Farehutz.ca within 12 months.

You must notify us of any such errors within 24 hours of receiving your itinerary. After this 24-hour period has passed, Farehutz.ca will not be responsible for errors resulting from human oversight.

ITINERARY RE-CONFIRMATION

It is the traveler’s responsibility—whether the booking was made online or through a Farehutz.ca customer service agent—to review and reconfirm all booking details, including passenger names, travel dates, flight numbers, airlines, routing, and any airport changes. These details must be verified for accuracy and accepted by the traveler.

If you identify any discrepancies in your itinerary, you must contact a Farehutz.ca customer service agent within four (4) hours of completing your booking so that we may assist in correcting the issue.

If you do not contact us within this four-hour window, we will consider the itinerary to be accurate and accepted as booked. After this period, Farehutz.ca assumes no responsibility for any discrepancies.

Please ensure you review, save, and retain a copy of your itinerary for your records.

HOTEL RESERVATIONS — RULES AND REGULATIONS

Pre-Paid Reservations

For Pre-Paid reservations, your credit card is charged at the time of booking. This charge includes the full base room amount only. Additional charges—such as resort fees, energy surcharges, cleaning fees, and fees for incidentals (including meals, movies, parking, phone calls, and minibar use)—are collected directly by the hotel. Rates are guaranteed only at the time of booking.

Hotel Vouchers

Some hotels require a voucher at check-in. Farehutz.ca will send your voucher to the email address provided at the time of booking. We recommend bringing a copy of your confirmation email and/or voucher when you arrive at the property.

Book Now, Pay Later Reservations

For Book Now, Pay Later reservations, your credit card is used to hold the room until check-in. Farehutz.ca strongly recommends confirming these reservations directly with the hotel at least 24 hours before arrival.
Please note: Some non-prepaid hotels may require a deposit up to the full stay amount; in such cases, cancellations may be non-refundable and modifications may not be permitted.

Meal Plans

Hotels may offer various meal plan arrangements. Common abbreviations include:

• RO – Room Only: No meals included.
• SC – Self-Catering: No meals included; cooking facilities are provided.
• BB – Bed & Breakfast: Breakfast is included.
• HB – Half Board: Breakfast and dinner included (sometimes lunch can be substituted by the hotel).
• FB – Full Board: Breakfast, lunch, and dinner included.
• AI – All-Inclusive: All meals and local beverages included; additional amenities or activities may also be included depending on the property.

Hotel Selection Information

Hotel photos, descriptions, amenities, and policies are provided by our partner suppliers. Farehutz.ca is not responsible for outdated or inaccurate information provided by hotel partners.

Requests for specific features—such as bedding type or non-smoking rooms—are not guaranteed unless explicitly stated by the property.

Some discounted rates require proof of eligibility (e.g., Corporate, Government/Military, AAA, AARP). If you do not meet the requirements, the hotel may refuse the rate and charge the standard price.

Customers must verify pet policies directly with the hotel, including breed restrictions. Farehutz.ca is not responsible for pet-policy enforcement.

Hotel-provided services such as shuttles, breakfast bonuses, or special amenities are controlled by the hotel and subject to change.

No-Show Policy

A “No-Show” occurs when a guest does not check in and has not notified the hotel. Depending on the hotel’s policies, you may be charged penalties or lose the full cost of the reservation. Please contact the hotel directly if you will not be arriving.

Early Check-Out

No refunds are provided for unused nights due to early departure.

Reservation Confirmation

Hotels may take up to 24 hours to provide a confirmation number. Farehutz.ca will email you once your reservation is confirmed.
If you do not receive an email, please contact us with your confirmation details.
We recommend reconfirming directly with the hotel at least 24 hours before arrival.

Why the Hotel May Not See Your Reservation Yet

Many hotels do not receive the guest name until approximately 72 hours before check-in. Your booking remains guaranteed as long as you received your Final Confirmation Email or voucher. We recommend calling the hotel within three days of arrival to verify details.

Changes, Cancellations & Refunds

All changes or cancellations must be requested by contacting Farehutz.ca customer service.

Policies may vary by hotel. Key points include:

• High-demand events (e.g., New Year’s Eve, major sports events) may have stricter cancellation rules.
• Changes, cancellations, or modifications may incur Farehutz.ca service fees in addition to hotel-imposed fees.
• Reduced stay length or date changes may incur penalties.
• No refunds are issued for unused nights due to early departure.
• Extensions require a new reservation at the current rate.
• Refund decisions for cancellations, no-shows, or early departures are at the discretion of the hotel and Farehutz.ca.
• Customers agree to indemnify Farehutz.ca for costs incurred due to cancellations made for any reason.
• You must contact Farehutz.ca if you encounter any issues at check-in or check-out; many issues can be resolved promptly.

Payment, Taxes & Fees

Your credit card charge may include an amount labeled Taxes and Fees, which covers:

1. Estimated hotel taxes, including (as applicable):
   • Sales & use tax
   • Room or occupancy tax
   • Excise tax
   • VAT
   • Other government-mandated charges
2. A fee retained by Farehutz.ca as compensation for facilitating your reservation.

Taxes vary by location, and the amount we pay the hotel may differ from the amount estimated at booking.

Farehutz.ca booking fees:

• For new hotel reservations: up to C$32 per room, per night.
• For changes/cancellations/refunds: a Farehutz.ca fee of up to C$25 per room, in addition to any hotel-imposed fees.
  All Farehutz.ca hotel fees are non-refundable.

Farehutz.ca is not the hotel vendor responsible for remitting taxes unless legally required in specific jurisdictions.

Currency conversions shown during booking are approximate. Hotels may collect additional charges for taxes, resort fees, cleaning fees, and incidentals directly at the property.

CAR BOOKINGS — RULES & REGULATIONS

Booking & Fees

• All car rentals include a non-refundable C$15.00 fee charged at booking.
• If you purchase car rental insurance, it is also charged at booking.
• Changes or cancellations may incur additional fees.
• You pay the full rental cost, taxes, fees, and surcharges at vehicle drop-off.

Eligibility Requirements

• You must meet the minimum age requirement or the rental will be denied.
• You must present:
• A valid driver's license.
• A credit card (or a pre-approved payment method) in the renter's name.
• If your license is not in English and the rental is in the U.S., an International Driver’s Permit may be required.
• Commercial vans may require a Commercial Driver’s License (CDL).

Taxes, Fees & Payment at the Counter

• Additional taxes and partner fees may apply at pick-up or drop-off.
• Rental details and charges should be verified directly with the rental company.
• Reservations are non-transferable to another person.

Optional Equipment

• Items like child seats, GPS units, etc., must be requested in advance.
• These items are not guaranteed.

Insurance

• It is strongly recommended that renters have car insurance.
• Renters may be liable for any undocumented damage to the car that occurs while in their possession.

One-Way Rentals

• One-way rentals incur additional fees, sometimes significantly higher when crossing state lines.
• Confirm all surcharges if you plan NOT to return the car to the pick-up location.

Rental Periods & Restrictions

• Daily rate: 24-hour period.
• Weekly rate: 5–7 days.
• Extra charges apply if:
• The car is returned later than scheduled.
• The return location is different from the pick-up location.
• Mileage limits:
• Unlimited mileage: No mileage restrictions, but geographic restrictions may apply.
• Miles-per-day plans: Extra miles incur a per-mile fee.

Local Renters

• May be required to show a utility bill (water, electric, cable) matching the driver license address.
• Cell phone bills are not accepted.

Driver Requirements (Must Have)

• Meet minimum age requirements.
• Present a credit card in the driver’s name.
• Present a valid driver’s license.

Payment, Taxes & Fees

• Farehutz’s fees for changes/cancellations/refunds are non-refundable.
• farehutz charges an additional C$15 fee plus any Partner Travel Supplier fees for modifications or cancellations.

Other Restrictions

• Certain discounted rates apply only if car pick-up is within 24 hours of your flight arrival.
  If outside that window, confirm with the rental company.
• Debit card restrictions vary by rental company; some companies do not accept debit cards.
• Local renters may face additional requirements—confirm with the rental company.
• Providing false information may void company liability and make you fully responsible for damages or injuries.

Copyright Notice

• Automotive images are copyrighted (e.g., Holiay Breakz Group LLC., 2025).
  Unauthorized use, reproduction, distribution, or modification is prohibited.

Farehutz.ca – Vacation Package Rules & Regulations

These Vacation Package Rules & Regulations (“Terms”) apply to all vacation package bookings made through Farehutz.ca. These Terms supersede the individual terms of any separate travel component (including flights, hotels, car rentals, attractions, or other services). Where a specific matter is not addressed within these Terms, the individual product rules may apply.

Farehutz.ca reserves the right to update or amend these Terms at any time without prior notice. Updated Terms become effective immediately upon being posted on our website. Any revised policies, including those related to changes or cancellations, will override previously published terms.

Pricing & Currency

• All prices on Farehutz.ca are displayed in Canadian Dollars (CAD).
• Vacation packages are non-refundable and non-transferable.

Payment & Booking Acceptance

• Full payment is required at the time of booking.
• No part of your package—price, dates, availability, or specific components—is confirmed until full payment is received and processed.
• Payment in full constitutes your final acceptance of these Vacation Package Rules & Regulations.

Identification & Travel Documentation

• A valid government-issued photo ID and proof of citizenship are required for all international travel.
• It is solely the traveler’s responsibility to ensure all required documents are correct and valid, including visas and transit permits.
• Farehutz.ca and Holiay Breakz Group LLC are not responsible for denied boarding or unused services resulting from improper documentation.
• U.S. citizens must carry a valid passport for all international travel.
• No refunds will be issued if travel is disrupted due to invalid or missing documentation.

Traveler Requirements & Restrictions

• All travelers listed under the same booking must travel together on the same itinerary.
• After booking is completed:
• No traveler can be added or removed.
• No name changes are permitted.
• Bookings cannot be transferred to another person or destination.

Partner Travel Suppliers

Each component of your vacation package is fulfilled by independent third-party travel suppliers (“Partner Travel Suppliers”), including airlines, hotels, car rental companies, and activity providers.

• If a Partner Travel Supplier cancels or alters any part of the package, Farehutz.ca will attempt to secure alternative arrangements upon request; however:
• We do not guarantee replacement services,
• We are not responsible for the Partner Travel Supplier’s performance,
• We are not liable for any financial loss, incidental damages, or consequential damages.
• Information provided by third parties is not guaranteed by Farehutz.ca.

Loyalty Program Eligibility

• Frequent flyer miles, hotel points, or other loyalty benefits may not be available for vacation package bookings.
• Eligibility is determined solely by each Partner Travel Supplier.

Special Requests

• Special requests (e.g., bedding preferences, accessibility needs, meals, room location) are forwarded to suppliers when feasible.
• Special requests are not guaranteed under any circumstances.

Vacation Package Pricing, Taxes, Fees & Payment

Pricing Structure

• For new vacation package reservations, Farehutz.ca applies the following service fees:
• C$65 per passenger, per ticket for flight components
• C$55 per room, per night for hotel components
• Up to C$50 per booking for car rental components
• All pricing and availability apply only when purchased as a full vacation package.
• Due to contractual obligations with our travel partners, Farehutz.ca cannot provide a cost breakdown for individual components of a bundled package (e.g., separate airfare or hotel pricing).

Taxes & Included Fees

• Vacation package prices include all standard taxes and mandatory fees related to:
• Airfare
• Hotel accommodations
• Car rentals
• Activities or attractions included in the package
• Additional charges not included in the package price may be collected directly by Partner Travel Suppliers at check-in, such as:
• Fuel surcharges
• Security fees
• Baggage fees
• Seat selection or reservation fees
• Hotel incidentals or resort fees
• Local government entry/exit fees
• Travelers are fully responsible for any such additional charges. For questions, contact the relevant supplier directly.

Excluded Items

The following items are not included in the Farehutz.ca vacation package price and must be paid directly to the hotel, car rental agency, or other supplier:

• Liability insurance
• Collision damage waivers
• Personal accident or personal effects insurance
• Gas/fuel charges
• Drop-off fees
• Child safety seats
• Ski racks or optional rental accessories
• Hotel incidental charges (telephone, internet, movies, energy surcharges, minibar, and others)
• Any tax increases implemented after booking

Payment Requirements

• Full payment is required at the time of booking using a valid credit card.
• Farehutz.ca accepts all major credit cards with a verifiable Canadian or United States billing address.
• By completing a booking, you authorize Farehutz.ca and our authorized third-party processors to bill your credit card for the entire package amount.

Payment at Check-In

• Most Partner Travel Suppliers require a valid credit card at check-in for:
• Verifying authorized cardholder identity
• Securing incidental or additional charges
• The credit card holder must be one of the travelers listed on the booking itinerary.
• Debit cards may not be accepted by certain hotels or car rental companies. Travelers should confirm their payment requirements directly with the supplier before arrival.

Vacation Package Changes, Cancellations & Refunds

How to Request Changes or Cancellations

• All modification or cancellation requests for a Farehutz.ca vacation package must be made directly with Farehutz.ca by phone at +1-888-629-5559.
• Customers must not contact Partner Travel Suppliers directly, as suppliers cannot make changes to Farehutz.ca package bookings.
• Fees may apply depending on the rules of each product included in the package.

Refundability & Component Restrictions

• After a package is booked, some or all components may be non-refundable.
• Cancellation rules for each individual component (air, hotel, car, activities) apply.
• All travelers listed under the same booking record must travel together on the same itinerary.
• Travelers cannot be added or removed from a vacation package once the booking is completed.
• Name changes are not permitted.

Traveler Responsibility for Fees

You are responsible for:

• All Farehutz.ca service fees
• All fees charged by Partner Travel Suppliers (airlines, hotels, car rental companies, activity providers)

Partial Changes

• Some suppliers do not allow partial modifications (e.g., changing only the hotel or only the car).
• In those cases, all package components must be modified together, and additional charges may apply.
• Our customer service team can confirm what rules apply to your package.

No Changes After Travel Begins

• Once your trip has started, no changes are permitted.
• No refunds are issued for:
• Early hotel check-outs
• Early car rental returns
• Unused services
• Partially used portions of the package

Change & Cancellation Fees

When changes or cancellations are permitted, the following Farehutz.ca processing fees apply in addition to fare differences and supplier fees:

Component	Farehutz.ca Fee
Flights	C$95 per passenger, per ticket
Hotels	C$30 per room, per night
Car Rentals	C$20 per booking

Refund Policy

• If any portion of your vacation package is refundable, refunds will be issued minus any applicable cancellation fees.
• No refund is given for unused or partially used components.

Component Policies

Air Component Policies

• Airline tickets are governed by the airline’s fare rules.
• Most airfares are non-refundable, non-transferable, and non-changeable.
• Changes depend on availability and may be restricted during peak seasons.
• Origin and destination cities cannot be changed.
• The number of travelers on the booking cannot be modified.

Hotel Component Policies

• Hotel bookings are governed by the supplier’s rules and restrictions.
• Properties cannot be changed, though room category changes may be possible; contact Farehutz.ca for assistance.
• Some hotel bookings become 100% non-refundable once confirmed.
• Guests are responsible for all incidental charges, including:
• Internet and telephone usage
• Movies
• Resort fees
• Energy surcharges
• Any additional services or amenities requested during the stay

Car Rental Component Policies

• Car rental reservations are subject to the car rental supplier’s terms.
• Booked car categories cannot be downgraded (e.g., mid-size to economy).
• No refunds are issued for unused or partially used rentals.
• Extra charges payable directly to the rental agency may include:
• Fuel or fuel plans
• Collision damage protection
• Personal injury or theft protection
• Airport taxes and government fees
• Overtime or late return charges
• Drop-off fees
• Child seats, ski racks, and optional equipment

Activities Component Policies

• Activities are governed by the activity provider’s terms and conditions.
• Availability, refunds, and modification options may vary by supplier.

Responsibility & Liability Disclaimer

Farehutz.ca (Holiay Breakz Group LLC) arranges travel services, including flights, hotel accommodations, car rentals, and activities, through third-party Partner Travel Suppliers.

Farehutz.ca is not the agent of the traveler or any Partner Travel Supplier.

By using Farehutz.ca, the customer agrees that Farehutz.ca, its parent company, subsidiaries, affiliates, directors, officers, agents, contractors, and employees are not liable for:

1. a. Loss, damage, injury, or death resulting from supplier negligence or operational failure
   b. Inconvenience, loss of enjoyment, or emotional distress
   c. Flight delays, missed connections, overbookings, or schedule changes
   d. Supplier-initiated cancellations or double bookings beyond our control
   e. Any claim arising from transportation, accommodations, services, or activities included in the package

Travel Insurance Recommendation

• Farehutz.ca strongly recommends purchasing travel insurance to help protect against unexpected change or cancellation costs.
• Travel insurance is subject to the specific policy terms and coverage limits.
• Travelers should contact their insurance provider to ensure coverage remains valid if plans change.

Documentation

• All travel confirmations and package documents will be sent electronically to the email address provided at the time of booking unless otherwise arranged.

Authority to Send Communications

By completing a booking or transaction with Farehutz.ca, you acknowledge and agree to the following:

• You provide express consent for Farehutz.ca (operated by Holiay Breakz Group LLC) to contact you using any communication method, including but not limited to:
• Email
• Postal mail
• SMS or instant messaging
• Telephone calls (including automated or recorded calls)
• Other digital or paper-based communication channels
• Communications may include:
• Customer service updates
• Booking confirmations and receipts
• Travel alerts or schedule changes
• Verification or security-related messages
• Promotional offers, discounts, or marketing messages (you may opt out at any time)
• These communications are sent to ensure proper handling of your booking and to keep you informed before, during, and after your travel.

Copyright and Trademark Notices

© Farehutz.ca 2025. All Rights Reserved. Farehutz.ca is operated by Holiay Breakz Group LLC, which owns or is licensed to use all content, graphics, design elements, text, and other materials displayed on this website.

Use of Website Content

• You may view, download, or print materials from this website solely for personal, non-commercial, informational use.
• Any permitted use must include this full copyright notice.
• You may not reproduce, modify, distribute, display, transmit, or create derivative works from any content on this website without prior written consent from Holiay Breakz Group LLC.

Trademarks

• All trademarks, service marks, logos, and branding displayed on this website are the property of Holiay Breakz Group LLC or their respective owners.
• Unauthorized use of any trademark, service mark, or logo is strictly prohibited.

If you want, I can also format this section as part of a full Terms & Conditions document, add licensing language, or create a DMCA/Intellectual Property Rights policy.

Resolution of Disputes

Business Entities Covered

For purposes of this Resolution of Disputes section, the terms “Farehutz,” “we,” “us,” or “our” refer to:

United States Entity

Holiay Breakz Group LLC

These entities collectively operate Farehutz.ca and provide all services, bookings, and customer support reflected in these Terms & Conditions.

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

If a dispute arises between you and Farehutz, our goal is to address it quickly, fairly, and efficiently.

Before taking legal action, you agree to give us an opportunity to resolve your concerns.

Dispute Contact:
support@farehutz.ca

If your concern cannot be resolved informally within 60 days, you and we agree that the dispute will be resolved as set out below.

Governing Law

You and we agree:

• These Terms & Conditions are governed by the laws of the Province of Ontario, Canada, and applicable federal laws of Canada.
• Conflict-of-law principles do not apply.
• Any Claim must be initiated within two (2) years of when it arose, unless prohibited by applicable law.

(If you would like the governing law to instead be Delaware, New York, or another U.S. jurisdiction, I can revise accordingly.)

Waiver of Jury Trial and Class Actions

By using this Site and agreeing to these Terms:

• You and we waive the right to a trial by jury.
• Claims may only be brought on an individual basis, not as a:
• class action,
• mass action,
• representative action,
• private attorney general action, or
• any similar proceeding.
• A court, not an arbitrator, decides if a Claim qualifies as a class or representative matter.

You confirm you knowingly and voluntarily waive these rights.

Informal Resolution Requirement

Before arbitration or any court filing, you must:

1. Send us a written statement describing your Claim.
2. Engage in good-faith efforts for up to 60 days to resolve the matter with us.

You may not begin arbitration or court proceedings unless and until this process is completed.

Arbitration or Small Claims Court

If we cannot resolve your Claim within 60 days:

• Either party may start binding arbitration; or
• If eligible, the Claim may be filed in small claims court.

Small Claims Court Options

You may file in:

• Your Canadian province or U.S. state of residence (if eligible),
• The small claims court nearest to your residence, or
• Ontario, Canada (preferred jurisdiction),
• Or another location permitted by applicable small claims rules.

If a small claims court accepts jurisdiction, arbitration will be closed.

Arbitration Rules

Arbitration shall be conducted:

• Under the ADR Institute of Canada (ADRIC) Arbitration Rules; or
• If required for U.S. residents, the AAA Consumer Arbitration Rules.

(I can tailor this section solely to Canadian ADRIC rules or solely to AAA/FAA rules, depending on your final preference.)

General Arbitration Framework

• A single, neutral arbitrator will be appointed.
• The filing party chooses the method:
• telephone
• online
• written submissions
• in-person hearing (subject to the arbitrator’s approval)
• If an in-person hearing is required, it will be held at a mutually agreeable location or one selected by the arbitrator.

Damages and Remedies

Except where prohibited by law, the arbitrator may not award:

• indirect, incidental, or consequential damages,
• lost profits,
• punitive or exemplary damages (unless a statute requires it).

Injunctive or declaratory relief may be awarded only:

• to the individual party seeking relief, and
• only to the extent necessary to resolve that party’s Claim.

The arbitrator cannot:

• consolidate multiple persons’ claims, or
• conduct any form of class or representative proceeding.

Arbitrability and Court Jurisdiction

• The arbitrator decides issues relating to the validity, interpretation, scope, and enforceability of this arbitration clause.
• Claims ruled outside the arbitration clause must be brought before a court of competent jurisdiction in Ontario, Canada.
• If the restriction on class arbitration is ruled unenforceable, this entire arbitration clause becomes null and void.

A court may enter judgment on the arbitrator’s award and may grant provisional relief in support of arbitration.

Costs and Fees

• If you initiate arbitration, you pay only the consumer filing fee required by the arbitration authority.
• Farehutz pays all remaining arbitration costs, unless the arbitrator determines the Claim was frivolous.

Registered Seller of Travel

Farehutz.ca is operated and represented in Canada by Holiay Breakz Group LLC with its Canadian business address at:

55 Village Centre Pl
C/O Incorp Pro, Suite 200
Mississauga, Ontario
L4Z 1V9, Canada

Farehutz.ca is authorized to offer and sell travel services in all Canadian provinces where registration is required by law.

Canadian Travel Industry Registrations

Farehutz.ca (through its Canadian representation) is registered where required under provincial travel regulations:

• Ontario: TICO Registration No. 50018542
• British Columbia: Consumer Protection BC License No. 53325
• Quebec: Travel Agent Permit No. 703126

These registrations permit Farehutz.ca to sell travel services to consumers located within these provinces, in accordance with applicable consumer protection laws.

External Websites

Farehutz.ca may provide links to third-party websites for your convenience.
We do not control, endorse, or assume responsibility for the content, policies, or practices of any external websites.

Accessing external websites is done at your own risk.

Questions or Feedback

If you have any questions, concerns, or comments regarding Farehutz.ca or any of its services, please contact us:

support@farehutz.ca
+1-888-629-5559

We welcome customer feedback and are committed to providing clear and responsive support.

Payment Acceptance Policy

we are committed to providing a seamless, transparent, and secure booking experience. This Payment Acceptance Policy outlines the payment methods we accept, how fares are processed, and the verification measures we use to protect our customers and our platform.

1. Accepted Payment Methods

FareHutz.ca accepts major credit and debit cards issued in Canada, the United States, and additional supported countries shown in our billing section.

Accepted payment methods include:

• Visa
• Mastercard
• American Express
• Discover
• Debit cards associated with Visa or Mastercard
• AE/AP (Armed Forces Europe/Armed Forces Pacific) billing addresses

All payments must be authorized by the cardholder and successfully pass our fraud-prevention and security validation processes.

2. Fare & Price Guarantee

• Airfares are not guaranteed until your ticket has been issued.
• Submitting payment does not secure or lock in a fare. Airline pricing is dynamic and may change during transaction processing.
• If your payment cannot be processed for any reason (bank decline, address mismatch, incomplete verification, system errors, etc.), we will notify you within 24 hours.

If the fare changes during processing:

• FareHutz.ca will notify you prior to ticket issuance.
• You may choose to:
• Accept the new fare, or
• Decline the transaction.

If you decline the new price, your transaction will be canceled and you will not be charged.

3. Hotel, Car Rental & Tour Bookings

• Booking confirmations are sent to the email address you provide at checkout.
• Some bookings may require full or partial pre-payment prior to confirmation, depending on the policies of the travel supplier.

4. Safe & Secure Transactions

FareHutz.ca uses secure payment technologies designed to safeguard your financial information.

• All transactions are processed using SSL encryption and secure industry-standard gateways.
• We comply with PCI-DSS (Payment Card Industry Data Security Standards).
• We guarantee a safe purchase environment for credit and debit card transactions on our website.

5. Fraud Prevention & Verification

To protect our customers and prevent unauthorized transactions, FareHutz.ca conducts automated and manual fraud screenings.

High-Risk Screenings

Payments may be flagged for review based on criteria set by our fraud-detection systems.

Verification Steps May Include:

• Contacting the cardholder by phone or email
• Contacting the issuing bank for validation
• Requesting completion of a Credit Card Authorization Form
• Requesting supporting documents (e.g., ID, card image with numbers partially masked)

If verification cannot be completed:

• The booking will not be processed.
• You will be notified promptly.
• No charge will be made if the transaction cannot be validated.

This ensures that both customers and FareHutz.ca are protected from fraudulent activity.

6. Contact Us

For billing inquiries, payment concerns, or verification questions, please contact:

FareHutz.ca – Payment Support
Phone: +1-888-629-5559
Email: support@farehutz.ca

Our support team is available to assist with all payment-related questions.

Fulfillment Policy

we are proud to be a trusted, transparent, and customer-focused travel service provider. Our mission is to make every part of your travel planning experience smooth, affordable, and stress-free — whether you are booking an international vacation, arranging a business trip, or securing a last-minute flight deal.

This Fulfillment Policy outlines how we deliver services, support our customers, and ensure a high-quality experience from start to finish.

Our Commitment

FareHutz.ca is dedicated to providing exceptional travel solutions with reliability, accuracy, and care. We strive to fulfill every booking promptly, efficiently, and in accordance with all airline and travel-supplier guidelines.

Our services include:

• Online flight reservations
• Booking confirmations and ticket issuance
• Ticket modifications (when permitted by the airline)
• Secure payment processing
• Cancellations and refunds in accordance with supplier rules
• Hotel and vacation package bookings
• Customer assistance and support
• 24/7 travel service availability

Every interaction is guided by our core values: integrity, transparency, professionalism, and customer satisfaction.

Our Team

Our experienced travel specialists are committed to:

• Providing expert guidance
• Offering personalized support
• Communicating clearly and accurately
• Ensuring customers receive timely and reliable information
• Upholding FareHutz.ca’s standards of service excellence

We understand that travel plans matter. Our goal is to provide solutions, not complications — and to ensure that every customer feels supported at all times.

Our Partnerships

FareHutz.ca works closely with:

• Major airlines
• Trusted hotel chains
• Global reservation systems (GDS)
• Travel service partners worldwide

Through these partnerships, we are able to offer:

• Competitive and exclusive fares
• Flexible booking options
• Premium upgrades and add-ons
• Travel insurance options
• Airport assistance and comfort services

These collaborations allow us to deliver exceptional value without compromising on quality.

Our Promise to Customers

We are deeply appreciative of the trust customers place in us. Our continued growth is a result of:

• Customer loyalty
• Strong industry relationships
• The dedication of our knowledgeable team

We remain committed to providing seamless, dependable, and memorable travel experiences. At FareHutz.ca, we go above and beyond to meet your evolving travel needs.

Our goal is simple:
To earn and keep your confidence by delivering reliable, affordable, and world-class travel solutions — every time you book with us.

Advertiser Disclosure

we value honesty, accuracy, and transparency in every advertisement and promotional message we present. This Advertiser Disclosure explains how we communicate offers, pricing, and promotional content to ensure our customers can make informed travel decisions with confidence.

Our Advertising Standards

To maintain clarity and trust, FareHutz.ca follows these principles:

Transparency & Accuracy

• All advertisements reflect the services, fares, and offers available through FareHutz.ca.
• Promotional content is based on real-time or near real-time data and is accurate to the best of our ability.
• We clearly identify any limitations, blackout dates, eligibility requirements, or special terms associated with promotional fares.

Clear Distinction Between Prices

• We differentiate clearly between:
• Standard published fares
• Promotional or discounted fares
• Limited-time deals or exclusive offers
• Any additional taxes, fees, or service charges are disclosed in accordance with industry and regulatory standards.

Compliance

• All marketing and advertising practices comply with applicable Canadian laws, U.S. regulations (where applicable), airline advertising requirements, and digital advertising guidelines.
• Our promotional practices follow fair-competition and truth-in-advertising rules.

Customer Privacy

• FareHutz.ca prioritizes customer data protection.
• Advertising-related tracking or marketing activities follow our Privacy Policy and comply with relevant privacy laws.

Ongoing Review & Improvement

• Our advertising team regularly evaluates campaigns and promotional materials to ensure accuracy and clarity.
• Customer feedback helps us improve how we present offers and travel information.

Questions or Concerns?

If you have any questions about this Advertiser Disclosure or wish to report an advertising concern, you may contact us:

Email: support@farehutz.ca
Phone: +1-888-629-5559

Fare Disclosure

we are committed to providing clear, honest, and transparent pricing. What you see is exactly what you pay — no hidden fees, no unexpected charges, and no surprises at checkout.

Our Fare Transparency Promise

All-Inclusive Pricing

• Every fare displayed on FareHutz.ca includes all mandatory taxes and applicable fees.
• The total price shown at the time of booking is the final amount payable once your reservation is confirmed.

No Hidden Costs

• We do not add undisclosed charges during or after checkout.
• Any fees required by airlines, service providers, or third parties are presented clearly before payment.

Fuel Surcharges & Third-Party Fees

• In rare cases, fuel surcharges, carrier-imposed fees, or other third-party costs may apply.
• These will always be displayed upfront so you can review and understand them before completing your booking.

Accurate & Real-Time Pricing

• All fares are based on real-time availability and updated pricing from airlines and travel partners.
• We distinguish clearly between:
• Standard published fares
• Discounted or promotional fares
• Limited-time offers

Fair Booking Experience

• Our goal is to give you full confidence when searching and booking travel.
• The price you see reflects all mandatory costs, ensuring transparency from search to checkout.

Need Help or Have Questions?

Our team is here to assist you:

Email: support@farehutz.ca
Phone: +1-888-629-5559