(Effective August 18, 2025)

At Farehutz.ca, we are committed to transparency. This page outlines the fees that may apply after a ticket has been issued. These service fees are charged by Farehutz.ca and are separate from any airline, hotel, or travel supplier charges.

All fees apply per passenger, per ticket and are charged in addition to any supplier penalties.

Agent-Assisted Cancellation (Same-Day)

When Requested	Eligibility	Fee (CAD)
Before 10:30 PM (local Canada time) on the date of booking	Domestic	C$50
	International	C$100
	Business & First Class	C$100

Cancellation & Refunds (Beyond 24 Hours)

Type	Economy (CAD)	Type Economy (CAD) Business/First (CAD)
Domestic – Agent Assisted Cancellation with Future Credit	C$75	C$100
International – Agent Assisted Cancellation with Future Credit	C$75	C$100
Domestic – Agent Assisted Cancellation with Refund	C$150	C$250
International – Agent Assisted Cancellation with Refund	C$250	C$250

Ticket Changes / Exchanges

Ticket Value	Exchange Fee (CAD)
Under C$1,000	Up to C$200
C$1,000 or more	C$200 or 15% of ticket value (whichever is higher)

Special Requests

Type	Economy (CAD)	Type Economy (CAD) Business/First (CAD)
Agent Assisted Waivers (Domestic)	C$75	C$100
Agent Assisted Waivers (International)	C$100	C$200

Examples of Special Requests:

• Death / Bereavement
• Duplicate Tickets
• Infant Ticketing Issues
• Medical / Hospitalization
• Military Travel Adjustments
• Name Change / Correction
• Visa / Passport Issues (decline letter required)
• No Show (with documentation)
• Denied Boarding (with documentation)
• Ticket Validity Adjustments
• Routing Changes
• Unaccompanied Minor Requests

All special requests are subject to airline rules along with approval and documentation requirements.

Important Notes

• Most airline tickets are non-refundable. Refunds or credits are only available if permitted under the airline’s fare rules and policies.
• No Show Bookings: In most cases, no show tickets cannot be refunded or waived.
• Documentation Required: For bereavement along with denied boarding, no-show, or visa/passport issues, supporting documentation must be provided.
• Non-Refundable Fees:ca service fees are non-refundable even if the airline denies a refund.
• Currency Conversion: A conversion fee applies when converting CAD to your local currency at checkout.
• Final Price Transparency: You will only pay the total amount shown on the payment page.

Government-Imposed Taxes & Airline Fees

Taxes along with surcharges and fees imposed by governments or airlines are subject to change. These charges are separate from Farehutz.ca service fees and will always be included in your final quoted price.

Our Commitment

At Farehutz.ca, we aim to keep our fees clear, consistent, and transparent so you always know what to expect. Our goal is to support you with reliable service while respecting airline rules and policies.