Last Updated: May 2026

INTRODUCTION

Farehutz.ca is operated by HOLIDAY BREAKZ GROUP LTD ("Farehutz.ca," "we," "us," or "our"). We value your trust and are dedicated to safeguarding your personal information while remaining transparent about how we collect, use, store, and disclose it.

This Privacy Policy outlines our practices with respect to all of our platforms and services.

• Visit or access our website Farehutz.ca and any associated pages or subdomains (the "Website");
• Access our mobile applications, if and when made available (the "Apps");
• Contact us via our customer support center, email, phone, or other communication channels;
• Purchase, explore, or utilize any travel-related products or services provided by Farehutz.ca (collectively, the "Services").

By accessing or using our website, apps, or services, you acknowledge that you have read and understood this Privacy Policy and agree to abide by it alongside our Terms and Conditions.

If you do not agree with any part of this Privacy Policy, you must stop using our services immediately.

PERSONAL INFORMATION

1. Personal Information We Collect

"Personal Information" refers to any information that identifies you or could reasonably be linked to you. Depending on how you interact with farehutz.ca and our services, we may collect the following types of information:

Identifying & Contact Details

• Name
• Mailing, billing, or residential address
• Telephone number
• Email address
• Social media usernames or account IDs (if utilized for login or communication)

Payment Information

• Credit or debit card number, expiration date, and security/billing info
• Payment authorization details
• Transaction and booking history

Government-Issued or Travel-Related Identifiers

• Passport number
• Driver's license number (where required for travel reservations)
• Numbers issued by transportation or security agencies (e.g., trusted-traveler or Known Traveler numbers)

Travel Information & Preferences

• Departure and destination points
• Travel dates, accommodation details, and itinerary history
• Loyalty program numbers
• Special requests, including dietary needs, accessibility requirements, or seating preferences
• Any kind of information you provide during customer support interactions

Demographic Information

• Date of birth
• Gender
• Residency status or other demographic information you choose to provide

Analytics & Advertising-Related Data

(when linked or linkable to an identifiable person or device)

• Device identifiers, IP address, browser type, and operating system
• Pages viewed, links clicked, session duration, and interaction patterns
• Advertising identifiers (e.g., IDFA, Google AAID)
• Cookie IDs and tracking identifiers
• Inferences drawn from usage, preferences, or behavior

Inferences

We may generate internal profiles or predictions about your travel practices, requirements, or interests based on data we collect.

2. Personal Information About Others

By giving us Personal Information about other travellers (such as members of your group), you agree that:

• You have the legal authority to share their information with us, and
• They have been informed that their information is going to be used in accordance with this Privacy Policy.

HOW WE COLLECT PERSONAL INFORMATION

We collect Personal Information in various methods:

1. Directly Through Our Services

We collect information from you when you:

• Make a booking
• Create an account
• Register for promotions
• Make special travel arrangements (including accessibility or dietary needs)
• Interact with us through email, chat, or any other channels. Some information is collected automatically via your usage of the Websites or Apps.

2. Offline

We might collect information through phone calls or any other offline interactions with customer service.

3. From Other Sources

Where allowed by law, we may get Personal Information from:

• Publicly available databases
• Joint marketing partners
• Social media platforms
• Other travel or business partners

ANALYTICS & ADVERTISING DATA

Like various online services, our third-party partners and we automatically collect "Analytics/Advertising Data," which can include:

Device & Browser Information

• IP address
• Device kind, operating system, browser type
• User agent data
• General geolocation information

Usage Information

• Pages Activity and paths used through the site
• Clicks, scrolls, and interaction data
• Videos or content viewed
• Keystroke or mouse movement data (where lawfully permissible)
• Search queries, booking patterns, and navigation history
• Email open rates and interaction with marketing communications

Advertising Data

• Interaction with ads displayed on our site or other sites
• Cookie IDs and proprietary advertising identifiers
• Conversion data associated with ads viewed elsewhere
• Hashed email addresses or phone numbers utilized for advertising matching

Some of this data may not be Personal Information on its own, but if we mix it with identifiable info, we control the combined data as Personal Information.

HOW WE COLLECT ANALYTICS & ADVERTISING DATA

1. Through Your Browser or Device

The majority of browsers and devices automatically transmit particular technical information to us when you interact with our Services.

2. Cookies

Cookies store information on your device and enable us to gather data such as:

• Page visits
• User identifiers
• Language settings
• Time spent on the site

You can manage cookie choices based on the browser settings. Please find the Cookie Policy here.

3. Pixel Tags, Web Beacons, and Similar Technologies

Used for:

• Tracking email opens
• Placing or reading cookies
• Measuring marketing performance
• Compiling usage statistics

4. Flash Technology (LSOs)

Flash LSOs may store additional data used by certain applications. Users may modify Flash settings to restrict or delete LSOs, though doing so can affect functionality.

5. IP Address Logging

We record IP addresses to:

• Diagnose server issues
• Understand usage patterns
• Estimate the approximate location

6. Physical Location

With your permission, we can collect precise location information through:

• GPS
• Wi-Fi
• Cellular networks

This location data can be used to deliver personalized services or geo-targeted advertising.

7. Aggregated Data

Aggregated information that does not recognize you personally can be used for any legal purpose.

HOW WE USE PERSONAL INFORMATION

We can use Personal Information for the following purposes listed below:

Booking & Customer Support

• Completing travel reservations
• Processing payments
• Communicating about your reservations
• Offering customer service
• Using passport or ID data to deliver travel-related needs

Communications

• Sending newsletters & promotional matters
• Sending administrative notices, policy updates, & service alerts

Personalization & Marketing

• Delivering marketing communications we believe may interest you
• Displaying personalized offers or search results
• Personalizing ads across our Services and third-party platforms

Promotions

• Allowing involvement in sweepstakes, contests, and similar promotions
• Managing promotional programs

Social Sharing

• Enabling social media characteristics, or referral tools
• Exhibiting your name or username to those you interact with through our Services

Business Operations

• Data analysis and analytics
• Debugging and error remediation
• Fraud observation and prevention
• Service improvements and product growth
• Estimating advertising effectiveness
• Auditing, compliance, and operational improvements

Legal and Safety Purposes

We can use Personal Information as needed to:

• Comply with laws and legal procedure
• Respond to a lawful government or regulatory appeal
• Stop fraud, abuse, or criminal pursuit
• Enforce our Terms and Conditions
• Safeguard the rights, safety, and property of our company, users, or others
• Supervise risks and pursue available legal remedies

Aggregated Data

Once de-identified or aggregated, data can be utilized for any lawful purpose.

HOW PERSONAL INFORMATION MAY BE DISCLOSED

Your Personal Information can be shared with:

1. Corporate Affiliates

HOLIDAY BREAKZ GROUP LTD and other entities under common control.

2. Travel Suppliers

Airlines, hotels, car rental providers, activity operators, insurance partners, and consolidators who deliver your travel services.

3. Business Partners

Third-party partners whose services or products are displayed on our platform, or whose websites link to/from our Services.

4. Service Providers

Trusted third-party vendors offering:

• Hosting and IT infrastructure
• Data analytics
• Advertising and marketing services
• Payment processing
• Customer support
• Email delivery
• Fraud prevention
• Auditing and verification services

These providers are bound by a confidentiality duty and can use the information only for authorized requirements.

5. Promotion Sponsors

If you get involved in a contest, sweepstakes, or survey managed by a third party.

6. Social Media Platforms

When you link your Farehutz.ca account to social networks or utilize social sharing tools.

7. User-Generated Content Areas

Any info you issue in forums, chats, blogs, or profile pages becomes public.

8. Corporate Transactions

In a merger, acquisition, restructuring, insolvency, or sale of assets, Personal Information can be transferred to the successor entity under confidentiality safeguards.

9. Legal, Compliance & Safety

We might disclose information to:

• Comply with laws or a legitimate government appeal
• Safeguard or investigate fraud or security cases
• Safeguard our rights, property, or safety, and that of our customers or the public
• Enforce our agreements
• Pursue legal claims or restrict damages

THIRD-PARTY SERVICES

This Privacy Policy is applicable solely to the services provided by HOLIDAY BREAKZ GROUP LTD and the Farehutz.ca platform. It does not extend to the privacy, data handling, or security practices of any third parties, regardless of whether their products, services, or links are included within our services.

1. Third-Party Websites, Suppliers, and Intermediaries

We do not take responsibility for the privacy or data practices of the following:

• Third-party travel suppliers or intermediaries (such as airlines, hotels, rental car companies, activity operators, consolidators, insurance providers)
• Websites, apps, or services that are linked from our platform
• Any third party that embeds a widget or plugin on our Services (such as social sharing buttons, login integrations)

Please note that a link to a third-party website or service does not imply an endorsement by Farehutz.ca or any of our affiliated companies.

2. Technology Providers and Platforms

We do not take any responsibility for the data collection, usage, disclosure, or security practices of other technology providers, including:

• Social media platforms (such as Facebook, Instagram, TikTok, X)
• App stores and operating system providers (such as Apple, Google, Microsoft)
• Device manufacturers
• Wireless carriers
• Independent app developers or plug in developers

This includes any Personal Information you prefer to share with those organizations when using:

• Social login features
• Social sharing tools
• Third-party apps linked to your device
• Third-party widgets, buttons, or integrated tools

These organizations work under their respective privacy policies and terms, and we encourage you to review those policies prior to interacting with their services through or in connection with our portal.

Advertising and Interest-Based Marketing

We, at HOLIDAY BREAKZ GROUP LTD, along with our third-party advertising partners (which include advertising technology companies, ad servers, retargeting providers, measurement providers, and social media platforms), may utilize information about you to provide advertising and marketing that is more relevant to your interests.

1. How Advertising Data Is Used

We and approved third parties can use information:

• That you offer directly
• That is automatically collected when you utilize our Website, Apps, or any other Services
• That we get from third-party partners or data providers

This information may be used to:

• Offer interest-based or personalized advertisements
• Match ads to the content you access
• Find audiences with similar preferences
• Optimize, estimate, and enhance advertising campaigns
• Perform analytics, reporting, attribution, and market research
• Learn about your interests, choices, and online behavior across devices and channels

2. How Advertising Data Is Collected

Advertising-related data is generally gathered using technologies such as:

• Cookies
• Web beacons/pixels
• Software development kits (SDKs)
• Application programming interfaces (APIs)
• Device identifiers and other digital identifiers

These technologies may allow third parties and us to:

• Identify your browser or device across sessions
• Connect your activity across multiple devices
• Estimate the effectiveness of ads
• Offer more relevant advertising

In some cases, we can share a common identifier, like your email address in hashed or encrypted form, with advertising associates to enable these practices.

3. Your Choices for Interest-Based Advertising

You can have choices to restrict or opt out of particular types of advertising.
For interest-based advertising delivered in web browsers, you can visit:

• Network Advertising Initiative (NAI): http://www.networkadvertising.org/managing/opt_out.asp
• Digital Advertising Alliance (DAA): http://www.aboutads.info/choices

For interest-based advertising in mobile apps, you may download:

• AppChoices by DAA:
  http://www.aboutads.info/appchoices

For social media platforms, you might be able to modify your ad choices through settings within those platforms (such as Facebook, Instagram, TikTok, and Google).

4. Important Notes About Opt-Out Tools

• The above opt out tools are related to self-regulatory programs.
  We can work with associates who are not involved in these programs.
• Opt-outs might be applicable
• only to the particular browser, device, or app where the choice is preferred.
• We do not take responsibility for:
  • The effectiveness of third-party opt-out mechanisms
  • Their correctness
  • Their ongoing availability or functionality

Even though you opt out, you might still see ads; however, they can be less relevant to your preferences.

SECURITY

We take the protection of your personal information seriously. HOLIDAY BREAKZ GROUP LTD has implemented reasonable organizational, technical, and administrative safeguards to protect the information we collect and store.

These measures may include, as appropriate:

• Access controls and authentication methods
• Encryption and secure transmission protocols
• Firewalls and network observation
• Safeguard data storage practices
• Internal policies and staff training on data protection

However, no method of transmitting information over the internet or storing data can be guaranteed to be completely protected. We cannot assure or guarantee absolute security.

If you believe:

• Your account, reservation, or personal data has been accessed without authorization, or
• If the security of your interaction with us has been compromised in any way, please inform us immediately using the instructions provided in the “Contact Us” section of this Privacy Policy.

Opt-Out of Marketing Communications

• You can opt out of marketing emails at any time by:
  • Clicking the unsubscribe link attached to each marketing email, or
  • Contact us by using the details in the “Contact Us” section of this Privacy Policy.
• You may opt out of push notifications via your device settings.
• We will process your opt-out request as early as reasonably practicable.
• Even though you opt out of marketing communications, we can still send you:
  • Transactional emails,
  • Administrative notices, or
  • Service-related interactions
    These are important for managing your reservations or account and cannot be disabled.

Access, Correction, and Deletion of Personal Information

You can request to access, correct, or delete Personal Information you previously provided by contacting us at support@farehutz.ca (or the address provided in the “Contact Us” section)

Requests can be submitted from the same email address linked with your account or reservation. For your safety, we may take steps to verify your identity prior to fulfilling your request.

We will try to respond as early as possible.

Please note:

• We can hold certain information for legal, regulatory, fraud-prevention, inspect, or record keeping reasons.
• If you request deletion when a transaction is still under progress, we might need to hold the info until the transaction is completed.
• Some residual information can remain in our systems and backup files and might not be fully removed.

Retention Period

We retain your Personal Information only as long as necessary to achieve the purposes outlined in this Privacy Policy, unless a longer retention period is required or allowed by applicable law. The duration for which we keep your information may vary based on legal, regulatory, operational, or contractual obligations.

Use of the Services by Minors

Our services are not intended for individuals under the age of eighteen (18). We ask that minors refrain from providing personal information through our services. If we discover that we have collected information from a minor, we will take appropriate measures to delete that information.

Important Notice to Non-Canadian Residents

Our servers and primary systems are located in Canada. If you access our Services from outside Canada, any information you provide, including Personal Information, will be transferred to, processed in, and stored in Canada.

SENSITIVE INFORMATION

Kindly do not send or disclose any sensitive Personal Information to us, including but not limited to:

• Social Security or Social Insurance Numbers
• Racial or ethnic origin
• Political opinions
• Religious or philosophical beliefs
• Trade union membership
• Health-related information
• Genetic or biometric data
• Criminal history

We do not intentionally gather such info and cannot accept responsibility for sensitive data you willingly submit.

UPDATES TO THIS PRIVACY POLICY

The "Last Updated" date at the top of this Policy indicates when it was last revised. We may periodically update this Privacy Policy.

Any updates will take effect as soon as they are posted on our websites, apps, or other service channels. By continuing to use the services after any revisions, you accept the updated terms.

CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us at:

Email: support@farehutz.ca

(Note: This email is recommended for general inquiries. Please do not include payment or other sensitive information.)

Please be aware that email communications are not always secure. Do not send credit card numbers or any sensitive information via email.