Last Updated: 27 NOV,2025

At Farehutz.ca, we want your booking experience to be simple, transparent, and seamless. This policy explains how cancellations, refunds, and changes are handled when booking with us.

General Overview

• All bookings made through Farehutz are subject to the fare rules and terms and conditions of the airline or travel supplier.
• Our own service fees may apply in addition to supplier charges. Please review our Fees & Policies page for details.
• Refund eligibility is completely based on the ticket type purchased, airline policies, and the timing of your request.

Cancellations

• Same Day Cancellations within 4 hours of booking and before midnight: Free of charge for most reservations.
• After 4 hours but before midnight (same day): A cancellation fee may apply.
• Beyond 24 hours of booking: Airline rules will apply. Farehutz.ca service fees may also apply.

For cancellation assistance, please contact our customer service team:

• Phone: +1-888-629-5559
• Email: support@farehutz.ca

Refunds

• Many airline tickets are non-refundable. However, if eligible, refunds may be issued according to the airline's fare rules.
• Refunds are processed back to the original form of payment once approved by the airline or supplier.
• Farehutz.ca service fees are non-refundable.
• No Shows (when a passenger does not board their scheduled flight) are typically not eligible for refunds.

Future Travel Credits

• If a cash refund is not permitted, some airlines may issue a future travel credit.
• Credits are subject to airline terms, conditions, and expiration rules.
• Farehutz.ca will assist you in redeeming credits for future bookings.

Ticket Changes & Exchanges

• Changes are permitted if allowed by the airline.
• Applicable charges may include:
  • Airline change fees
  • Any fare difference
  • Farehutz.ca service fees
• Some promotional or discounted fares may not allow changes.

Special Circumstances

• Certain airlines may grant waivers or exceptions in cases such as:
  • Bereavement
  • Medical emergencies
  • Natural disasters
• Farehutz.ca will support these requests where possible, but approval is at the airline's discretion.

Processing Timelines

• Refunds may take 7 to 30 business days or longer, depending on the airline.
• You will receive an email notification when your refund request has been submitted and processed.

Transparency Commitment

• The final total price at checkout will always include service fees, airline charges, and taxes.
• No hidden costs are added.
• All policies follow industry standards and airline regulations.

Contact Us

If you have questions or need help with cancellations, refunds, or changes, please contact us:

Farehutz.ca / Holiay Breakz Group LLC
5380 North Valentine Ave, Apt - 102
Fresno, CA 93711
United States

Phone: +1-888-629-5559
Email: support@farehutz.ca